Here's the legal stuff our lawyers told us needed to be on the site...

Privacy Policy
We are committed to safeguarding the privacy of our site visitors and clients. We may use cookies to identify session information as well as utilizing encrypted (SSL) conections to transfer information between your computer and our servers.

We collect personal contact information for residential customers, and business contact information for our business customers. It is stored in our encrypted network and will never be sold or shared for any marketing purposes.

Payment Processing
Payment processing is performed by a third party and customer credit card details are never stored on our systems. They are transmitted via secure encrypted connection (SSL) to the processor's gateway and only the response transaction codes are stored in our systems to signify the transaction state.

Returns and Refunds
In the event of hardware purchased malfunctioning due to manfuacturer defect, the manufacturer's warranty will be used to replace that hardware. Any shipping costs required will be billed to your account.

Due to their consumable nature there are no refunds available for any of the digital services provided by ts².ca or its affiliates. This includes but is not limited to; Internet phone services (VoIP), Internet services, web hosting service, email hosting services, technical support services, application development services and other consulting services.

Typically we will deliver any required hardware when we're performing system installations. Should any shipping be required we ship via UPS delayed delivery 3-5 days.

If there's anything you can't find on our site, please give us a call and we'll be happy to help create a solution for your problems.

+1 647 722 5655
+1 647 722 5655
7856 Fifth Line South
Milton, ON   L9T 2X8

© ts² - the second generation of Tweaked Solutions Inc. - Assorted Policies | Fee Schedule | Online Payment